Terms & Conditions

Last updated: 2025

1. Introduction

These Terms & Conditions govern your use of www.holycacao.co.uk and any transactions made through our website. By using our site, you agree to these terms.

2. Orders & Payments

• All orders are subject to availability.

• We reserve the right to refuse any order at our discretion.

• Payments must be made in full before orders are despatched.

• Prices are in GBP and include applicable taxes unless otherwise stated.

3. Shipping & Delivery

• We aim to despatch orders within 2-3 business days.

• Shipping times vary based on location. Estimated delivery times are provided at checkout.

• We are not responsible for delays caused by couriers or customs.

4. Returns & Refunds

• We accept returns on unopened products within 14 days of receipt.

• To initiate a return, contact info@holycacao.co.uk.

• Refunds are issued upon receiving returned goods in original condition.

• Shipping costs are non-refundable unless the product is faulty or incorrect. We do not accept returns on opened products.

5. Product Information

• We strive to ensure accuracy in descriptions, but minor variations may occur.

• Our products are intended for general health and wellness; they are not medical treatments.

6. Liability

• We are not liable for any allergic reactions or adverse effects from our products. Always check ingredients before use.

• Our liability is limited to the cost of the purchased product.

7. Intellectual Property

• All content on this website, including branding, images, and text, is the property of HOLY CACAO. You may not use or reproduce any material without permission.

8. Governing Law

These terms are governed by UK law. Any disputes will be resolved in UK courts.

9. Changes to These Terms

We reserve the right to update these terms at any time. Changes will be posted on this page.

10. Contact Us

For any queries, please contact us at:
Email: info@holycacao.co.uk